Why has my account been placed on hold?

You may not be able to borrow more containers because you have reached your maximum borrowing limit. Please return the containers to clear up your account for new orders :) This limit helps us ensure we have a steady flow of containers available for new orders. Once all of your borrowed containers are returned and any late fees are paid, you will be able to place your next order! Don’t worry, we never charge you without you knowing about it, PLUS we give you enough time to enjoy your meal, and return it within a week!